Returning Candidate?

Benefits Analyst

Benefits Analyst

Job ID 
Posted Date 
Human Resources

More information about this job


This position will participate in the implementation and analysis of strategies to provide cost effective and competitive benefits to employees. Participates in the design of employee benefit plans and ensures that these plans operate according to plan documents and government regulations.



  • Prepares detailed statistical and analytical reports as requested. This includes plan data, employee participation, eligibility data, benefit cost trending, etc.
  • Responsible for ensuring accuracy of premium calculations, accruals and deduction. Also responsible for setting and changing deductions as necessary in the benefits, payroll, and HRIS systems.
  • Partners with Accounting and Finance Departments to maintain accurate benefit reconciliations.
  • Responsible for the reconciliation of benefit premium reports with vendor invoices, and ensures timely and accurate payment of such.
  • Coordinates and leads benefit plan audits, including assisting in the preparation of data for testing requirements.
  • Overseas new and annual enrollment processes.
  • Advises employees and management on the interpretation of benefit policies, programs and procedures.
  • Acts as a liaison between employee, insurance providers and consultants to resolve benefit related issues and/or concerns.
  • Works with HRIS to implement system enhancements and changes required to support benefit plan revisions or the implementation of new plans.
  • Audits data entry from all locations and resolves discrepancies.
  • Monitors and analyzes data in order to develop recommendations for enhancements or changes to employee benefits.
  • Coordinates and administers regulatory filings and reporting, including, but not limited to, the filing of 5500’s, CMS, SAR’s, Discrimination Testing, and company retirement plans.
  • Monitors benefit trends in the business environment and must stay abreast of applicable benefits legislation.
  • Train new Benefit Administrators as needed.
  • Will assist Benefit Analyst and Benefits Administrator as needed.
  • May perform other additional duties and responsibilities as assigned.



Bachelor’s degree and Benefit Certification(s) preferred. 5-7 years of related experience in an employee benefits role with a large company.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Discretion and confidentiality required.
  • Strong attention to detail, excellent analytical, problem solving skills and organizational skills.
  • Advanced PC skills required, SAP or GlobalView experience a plus.
  • Must have good research skills.
  • Excellent documentation/writing skills.
  • Ability to effectively prioritize multiple tasks.
  • In depth knowledge of federal and state government regulations.
  • Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals.
  • Team Player.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to speak and/or listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.



Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity and affirmative action employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO/AA/M/F/Vet/Disability.



The preceding position description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position.