This position is responsible for creating and maintaining the SYKES strategic HRIS roadmap. This includes but is not limited to directing the research, analysis, and selection of Human Resources technology and systems, the alignment of HRIS systems with other business applications, and implementation and maintenance of HRIS and HR processes. This role needs to understand business needs by collaborating with senior leadership, peers and business leaders to determine business requirements and to work collaboratively to create a systems environment that enables the HRIS to execute on strategic and tactical goals.
None Yes (See “General Management Duties and Responsibilities” addendum)
EDUCATION and/or EXPERIENCE:
Bachelor’s degree required, Masters preferred. 10+ years related HRIS and data analytics experience including management responsibility required; or any equivalent combination of education and experience.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Established track record of implementing successful development programs and processes that have contributed to organizational/business success; big system implementation experience.
Proven track record of leading the selection and implementation of HRIS technology which resulted in positive financial impacts to the business, positive transformation of the HR function and positive employee experience for the workforce.
Ability to develop and maintain excellent relationships with internal and external clients at all levels of the organization with sensitivity to the diverse cultures within SYKES.
Strong technical background and knowledge of core systems, ATS, LMS, Integration, middle ware, social communication platforms and analytics.
Strong project management focus and the ability to manage several large-scale projects with overlapping timeframes.
Excellent organization, project and time management, prioritization and communication skills
Strong vendor management skills and capabilities and understanding of the implications of contracts, SLA’s, etc.
Strong knowledge of HR systems, governance, employment law, compliance and policy development and implementation.
Excellent analytical and problem-solving abilities.
Demonstrated people management skills with ability to motivate and develop staff.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to speak and/or listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY:
Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.
The preceding position description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position.